Urgent Care
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EMERGENCY When Safety is of Immediate Concern |
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EMERGENCY When Safety is of Immediate Concern |
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DURING OFFICE HOURS
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24/7 HEARing
(852) 8208 2688
This is a 24-hour helpline that supports exclusively all HKUST students 7 days a week. The service is made available by our Counselors in collaboration with the Christian Family Service Center.
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LOCAL COMMUNITY SERVICES |
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When students decide to meet with a counselor, they need sufficient emotional support to manage their life adversities and mental health concerns. A student may be going through stressful experiences, traumatic life events, fear of judgement and an emotional roller coaster ride of mental health symptoms. They may feel embarrassed, vulnerable or a sense of shame, and may be reluctant to share their private feelings and secrets if they do not feel safe and comfortable in the counseling environment. It is of utmost importance for a counselor to gain trust from a student and build rapport with them to ensure the effectiveness of counseling/psychotherapy. Sometimes, the discussion may involve substance abuse, sexual activity, and concerns about other behaviors that might violate the student conduct code.